3111 Progressive Road
P.O. Box 69
Seward, NE 68434
Phone: 402-643-2951
Fax: 402-646-4695
Hours: 8 a.m.-5 p.m.

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OFFICERS
William Hartmann, Seward
   President
Tom Sieck, Pleasant Dale
   Vice-President
George Downing, Seward
   Treasurer
Dennis Hentzen, Seward
   Secretary
Fred Schluckebier, Seward
   Director

STAFF
Joel Navis
   General Manager
Daryl Hansen
   Operations Manager
Julie DeBoer
   Office Manager
Tim Pozehl
   Consumer Service Rep.

Customer Services & Billing

Demand Waiver Status

Click here to check the demand waiver status

BUDGET BILLING

Budget Billing is a popular program among District customers.

Seward County PPD’s budget billing program allows customers to pay electric statements in 11 equal payments and then make settlement in the twelfth month, based on the average of the previous year’s energy costs. The monthly billing will show the actual energy usage and amount, as well as the budget billing amount that is due and the current balance on the account. Throughout the year, your budget billing amount may be adjusted up or down to more accurately reflect your actual energy usage. This helps prevent a large total due in the settlement month, the month a consumer would pay the actual amount due. Settlement month each year occurs in July.

To qualify for budget billing, customers must have established 12 months of consumption history which is used to calculate the budget amount, and must maintain a current payment record.

Budget billing can be paired with the District’s Automatic Bankdraft program for added convenience.

For more information please contact the Billing Department at (402) 643-2951.

AUTOMATIC BANK DRAFT

This program was developed to make bill paying easier and much more convenient for our consumers. It works this way: Upon written authorization from our customers, the amount of their balance due each month is deducted from their bank account on the due date. There is no need to write a check or be concerned about getting a bill to us on time. This program is provided at no additional cost. For information or to request an enrollment form contact the Billing Department at (402 643-2951.

Submit Meter Reading

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Date of meter reading
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FAQs

What is the customer charge?
The customer charge is designed to recover a portion of the fixed costs incurred to make your electric service available, regardless of when or how much electricity is used. It helps offset the expenses associated with maintaining the poles and lines that bring electricity to where you want it. A customer charge is collected from every active service point, but varies in the amount according to the type of service required.

When will I get my deposit back?
A deposit becomes eligible for refund to a customer’s electric service account once a 24-month record of payments by the due date has been established. Otherwise, the deposit and any interest accrued is applied to the final bill.

When is my bill due?
Bills are due each month on the 12th, unless the 12th falls on a weekend or holiday, then the due date is the following business day.

Why are rates higher in the summer?
During the summer billing months, our cost for electricity from our wholesale provider increases, and during the months of June, July, August and September, your billings reflect this increased rate. Likewise, our costs are less during the remaining months of the year, so you are billed at a lower rate during these months.